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Terms & Conditions

Regional Compliance Note: All payments are processed by Dama N.V., registered under Curaçao law, but must meet all applicable AU AML/CTF requirements. The Operator reports suspicious activity in compliance with local and international regulations.

Limitation of Liability

  • Fairness & Accuracy: The Operator guarantees the accuracy of game results as produced by certified RNG systems and official records. In the event of a proven error, winnings may be re-evaluated as per platform logs and regulatory standards.
  • Technical Failures: The Operator disclaims responsibility for interruptions, system downtime, or connectivity issues outside its direct control. No compensation shall be due for losses arising from force majeure, unscheduled maintenance, or third-party service failures.
  • Maximum Liability: The total liability of the Operator to a User shall never exceed the lesser of (a) the net amount of the bet placed on the disputed event or (b) the User's most recent deposit, subject always to regulatory obligations and applicable law.
  • Exclusions: The Operator is not liable for consequential, special, or indirect damages or for losses incurred due to account misuse, password compromise, or use in violation of these Terms.

Intellectual Property Rights

  • Ownership: All content, graphics, trademarks, software (including casino games), and platform architecture accessible via ricky-au.com remain the exclusive intellectual property of the Operator or its licensors.
  • Use Restrictions: Copying, reproduction, modification, transmission, or distribution of any material from ricky-au.com without prior written permission is strictly prohibited and may result in civil or criminal liability.
  • Third-Party Content: Any third-party intellectual property featured on ricky-au.com is used under valid license. Unauthorised use by Users is likewise prohibited.

Privacy & Data Protection

  • Privacy Policy: All personal information collected and processed by ricky-au.com is handled in strict accordance with the Operator's published Privacy Policy and relevant data protection laws, including the Australian Privacy Act where applicable.
  • Data Security: Security measures including encryption, access controls, and regular audits are implemented to safeguard all User data. Users may review the Privacy Policy and exercise their rights at any time by contacting [email protected].

Changes to Terms

  • Notification Process: The Operator reserves the right to amend these Terms at any time for reasons including legal compliance, technical developments, or operational changes. Users will be notified of material changes by email (where available) or prominent on-site banner at ricky-au.com.
  • Acceptance & Discontinuation: Continued use of ricky-au.com after the effective date of changes constitutes acceptance of the updated Terms. Users who do not agree must discontinue use and request closure of their account with withdrawal of available funds within the stipulated period, not exceeding 30 days from notification.

Termination & Suspension

  1. Grounds for Action: The Operator may suspend or terminate User accounts for breaches of these Terms, suspected fraud, KYC non-compliance, abusive behaviour, or as required by AU or international law.
  2. Procedure: Where possible, Users will be notified of account closure or suspension by email to their registered address, with the reasons for such action and any rights to appeal.
  3. Refund of Funds: Subject to AML controls and regulatory restrictions, any available balance (excluding voided bonuses or illicit winnings) in a closed account will be remitted to the verified payment method within 7 business days.

Governing Law & Jurisdiction

  • Applicable Law: These Terms and any disputes arising from use of ricky-au.com are governed by the laws of Curaçao to the extent legally permissible and, for Users residing in Australia, subject to mandatory local consumer protection and gambling laws.
  • Dispute Resolution: In the event of a dispute, Users are encouraged to contact [email protected] in the first instance. If unresolved, disputes may be escalated to an independent arbitration body recognized by the Curaçao Gaming Control Board, or referred to courts within the Curaçao jurisdiction. Mandatory Australian protections and dispute mechanisms apply to AU-resident Users as required.

Contact Information

  • Customer Support: For assistance, Users may contact the support team via email at [email protected].
  • General & Legal Enquiries: For general information or legal notices, email [email protected].
  • Registered Address (Operator): Scharlooweg 39, Willemstad, Curaçao.
  • Operator: Dama N.V., company registration number 152125, Curaçao Gaming Control Board license OGL/2023/174/0082 (valid through 2025).
  • Official Website: https://ricky-au.com
  • Mailing Address (Legal): Scharlooweg 39, Willemstad, Curaçao.
  • Phone Number: Not specified.

Author: Sophie Taylor, Legal-Technical Content Specialist, ricky-au.com